Privacy Policy

Last updated: June 2026

Rakujin ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information we collect

When you make a purchase or create an account, we collect:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely — we never store full card numbers)
• Order history and preferences

When you browse our store, we automatically collect:

• IP address and browser type
• Pages viewed and time spent on the site
• Referring URLs

How we use your information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To respond to customer service requests
• To send marketing emails (only if you opt in — you can unsubscribe at any time)
• To improve our website and product offerings

Sharing your information

We do not sell your personal information. We share your data only with:

• Shipping partners — to deliver your orders
• Payment processors — to securely handle transactions
• Analytics services — to understand how our site is used (data is aggregated and anonymized where possible)

Cookies

We use cookies to maintain your shopping cart, remember your preferences, and analyze site traffic. You can disable cookies in your browser settings, but some features may not work as intended.

Your rights

You have the right to access, correct, or delete your personal information at any time. To make a request, email us at support@rakujin.co.

Data security

We use industry-standard encryption and security measures to protect your data. Our store is hosted on Shopify, which maintains PCI-DSS compliance for payment processing.

Changes to this policy

We may update this Privacy Policy from time to time. We'll post changes on this page with an updated date.

Contact us

Questions about your privacy? Email us at support@rakujin.co.